Q. I have set up two virtual extensions, which call mobile phones.
I have also set up a ring group, and pointed a public number to that ring group. The group has both mobile phones (on virtual extensions) in the group.
What I expect to happen is, when I call the public number, both mobile phones ring until one is picked up.
What actually happens is one of the mobile phones rings.
How do I get this to work?
A. Your concurrent calls limit is probably set too low - please email email@example.com stating your account username and someone will be able to take a look for you.